BFSI enhances data management process with Softility’s advanced encryption solutions to minimize risks

Customer Overview

A BFSI customer providing Mobile Payment Gateway services across the Middle East and Africa optimized its data management with Softility’s advanced Test Data Management (TDM) and encryption solutions. The customer achieved secure, seamless data delivery for testing across on-premises and cloud environments, while significantly improving accuracy and reducing risks.

Challenges

Managing sensitive data across multiple environments without consistent protection.
The BFSI customer faced several critical challenges related to their data management processes, which directly impacted their ability to conduct accurate diagnostic testing and maintain regulatory compliance:

Multiple Data Environments: The customer operated across various non-production environments, including both on-premises and cloud-based systems. Each environment had its own set of tools and processes, leading to fragmentation in data management. This made it difficult to ensure consistency in compliance practices across all platforms.

• Lack of Consistent Data Identification: Without a standardized approach to identifying sensitive data, the customer struggled to track and classify personally identifiable information (PII), financial data, and other critical data elements. This inconsistency posed a risk, as sensitive data could be exposed during testing without proper masking or encryption.
• Inconsistent Data Protection Mechanisms: There was no uniform method for protecting sensitive data across the environments. Some systems used basic masking techniques, while others lacked encryption altogether. The lack of a centralized security policy increased the risk of data breaches, especially in non production environments that often have less rigorous security measures.
• Regulatory Compliance Pressure: Operating in the financial services sector, the customer had to comply with stringent data privacy regulations, including those specific to the regions they operated in (Middle East and Africa). Non-compliance could result in hefty fines, legal complications, and reputational damage.
• Slow and Inefficient Testing: The customer’s software testing process was significantly slowed down by the need to manually prepare and secure data before use. Without an automated approach to Test Data Management (TDM), preparing test environments was both time-consuming and error-prone, delaying product updates and new feature rollouts.

These challenges collectively created bottlenecks in the customer’s ability to conduct safe and efficient testing, putting their operations at risk of data exposure, regulatory non-compliance, and slowed innovation.

Solution

Implementing secure Test Data Management (TDM) and context-preserving encryption.

Softility’s solution began by conducting thorough data discovery and classification to identify and categorize sensitive data across all environments. We implemented a Test Data Management (TDM) system that enabled the secure creation and masking of test data, ensuring it mirrored real world scenarios without revealing sensitive information.

Using context-preserving encryption, we protected the data while maintaining its usability for diagnostic testing. This ensured consistent and secure data delivery across all non- production environments—whether on-premises or cloud.